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Pioneer Alan Murray leaves ID
 
Educating phenomenal students
 
‘Prachtpaal’ wins ‘Patsertje’
 
ID Colloquium BPD
 
Design caravans in Milano
 
ID supports Lego League team
 

Technische Universiteit Eindhoven
Postbus 513
5600 MB Eindhoven
www.tue.nl

Production
Industrial Design
040-247 5388
e-mail
info.id@tue.nl
www.industrialdesign.tue.nl

Study association Lucid

 
  February 2008
 
   
Pioneer Alan Murray leaves ID    

What are you going to do in Scotland?
I will be the Head of the School of Design, which consists of 13 departments, each one having its own specialization. There is, for example, glass, jewelry, product, photography, graphics and film and video,. It’s lovely. Edinburgh is a beautiful old art school. It is an excellent school with a lot of potential and many dedicated people working and studying there. It is comparable to the Glasgow School of Arts, which is a little better known due to their more aggressive marketing. Edinburgh is a well kept secret.


So you are leaving Holland after ten years?
It’s a shame to leave Holland and Amsterdam. I really enjoyed living here. I’ve always worked in Eindhoven –first at Design Academy Eindhoven, later at TU/e - and travelled from Amsterdam. Recently the travel was no problem, I enjoyed it, but sometimes the 12 hour days were a bit too much. In Edinburgh we’ll be living literally around the corner.

What can you tell us about how it all began in the Industrial Design department?
I started as member of the sounding board back in 2000 together with Jeu Schouten, Loe Feijs, Rokus van Iperen of Océ and Han Smits. I remember Jeu asking what I thought about a project with an adaptive car sunroof. I replied that the idea appealed to me and I wondered if the roof also knew if you wanted to be observed while you were driving nude [laughs loudly]…. Just to make the point that such an adaptive product should be able to comply with your individual wishes, or better, with your emotions. Intelligent products are OK, but you need to see the psychological and emotional side as well. Your emotions are more important than your activities, when we think of designing intelligent products.

What were your first experiences with the functioning department?
We started with very few staff members and few students. The very first students did so well, they were able to make a big impression with the clients they worked with. One of the strongest points in this education is that the students have always led. During the accreditation that we went through last year, the students were the true voice of the faculty. On the Masters I feel that mix of modules, guest lectures and project is really excellent, but I have a feeling that things might soon change.

What direction do you think we are moving now?
It’s becoming more scientific. Scientific questions have to be answered, that is obvious; it is a University. In my view, our students should become vision people, able to tackle the questions industry is asking and needs to ask in the future. Research is important and they enjoy their research semester in the Masters, but ultimately 90% of our students will work with or for industry and will not continue as academic researchers.
I went to Taiwan four months ago and was surprised to see only young people heading the design department of Asus, a computer company. Designers should feed the industry. They play a really important role. In Asus you saw people from a specific background, whereas our ID students are integrators. I’ve seen ID master students, e.g. Michel Peeters at Adidas, capable of truly exciting the board of directors with his innovative ideas and approach. He could speak the language of all specialists involved and knew how to convince them. I’m afraid that this mix of qualities is not exactly what the university wants; that, in other words, this mix is considered not scientific enough and we’ll lose the battle with the hard core scientists.

What do you think you’ll be missing?
Richard Appleby and I have had a very special position within the faculty. I have had the opportunity to work with people from a totally different background to my own. Rene Ahn for instance has a hard-core engineering background, but still we were able to communicate and inspire each other. This kind of bridging between disciplines is very seldom seen. I didn’t imagine I would gain so much insight in the creativity of engineers as I have done here. That is something not provided for in Edinburgh Yes. Though, Product Design already works with a Technical University in Edinburgh. Maybe the difference here is that there has been and hopefully still is a will to work together. It’s the most difficult thing in the world to cross disciplines. We did it because people wanted (and indeed needed) to.

What will be your cherished moments at ID you take with you to Scotland?
There are many. The accreditation feedback last May was a very important moment for me. I sat next to Loe Feijs and when the feedback was so positive I looked back at him and we both had a little tear in the corner of our eye. A lot of people have worked so hard to get to this point, to help make the faculty what it is now. So many people have trusted in us for so long. The accreditation success was a payback for that trust. The graduations of both Bachelor’s and Master’s were also very special to me. At these moments you start to realize that the education is ‘travelling under its own steam’ so to say. You see that the course we created together is working well, people get through, they get jobs and they are successful.

Do you feel the pioneering phase is over now?
[Long pause]… That is my problem: people feel like it is over and now want to stay in their comfort zone; whereas I think it is still necessary to forge ahead. I’m afraid that now we start to rely too much on the people who don’t want to go outside their comfort zone. Its probably out of balance now. The eagerness to take it one step further is starting to diminish. I think the research here is often quite classical, as we do it, whereas the education is far from classical. Unfortunately there comes a point that we’ll probably make the education less revolutionary so the goals of research and education can meet. I fear this will lead to too many compromises.

What do you think of the increasing importance of research?
The researchers within ID when we started were very adventurous. Now you have various schools of research that all need to publish and that asks for a certain kind of approach that is less flexible than what we were able to do in the very beginning. Take for example Loe Feijs, he worked very hard to broaden his knowledge and experience so that he could understand and develop alongside our design students; he was capable of bridging the gap between research and design. But I don’t know if there will be many more of his kind. I’m afraid that these kind of ‘spines’ that you need in you department become solid and we’ll be less flexible. We have to convince the research groups that the typical education approach we have developed here is interesting and lucrative enough for them to respond to. It would be a pity if the education would become more conservative to support the research.

What do you hope you future in Scotland will look like?
I’m afraid my son Louis will lose all the wonderful Dutch he learned [laughs]..
Well in essence I’m now the Head there and I can take it whichever way I want it to go. I’m looking forward to that responsibility and opportunity.

How will you become a successful King of thirteen little Kingdoms?
That is a good description of it. But you can also look at it as a wonderful mosaic. It is necessary to preserve the specialness of each department and still find the thread that will bring them together. The wonderful thing is that this school doesn’t need to grow, it has fixed numbers; most people who apply are turned away. We must concentrate on excellence. Many of my students from the Design Academy have become design celebrities. That will happen in Scotland too. It is very much about ambition, to educate students who are ambitious.
What I learned at ID is that if you give the students sufficient space, they will be able to become outstanding designers. You create the support system, but need to withdraw at the right time. We will invite innovative guest lecturers as we have done for the ID Masters. It is wonderful if these lecturers from outside make a true ‘mess’ of it and we’ll pick up the pieces when they are gone, which is a very healthy thing to do. We bred an ambition for excellence at the Design Academy then at the ID Masters and I will now make sure that happens in Edinburgh too.

   
     
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Educating phenomenal students    
What will be your new role at the department of Industrial Design, especially with regard to the Master's program?
I consider it a challenge to fulfil my role as an advisor to the Board on educational issues in general. In January 2008 I started developing proposals for the optimization of the Master's program.


What do you think will change in the ID Master's course?
I am aiming for a closer relationship between education, research and industry in the realm of designing intelligent systems, products and related services, as well as a tighter fit between the passion, preferences and skills of the students, and the passion, preferences and skills of the coaches. We hope to strengthen these relationships, through themes for example, which are part of the program as of this semester.

What do you think illustrates the uniqueness of the ID Master's course?
Let me name just one illustration: last year's entree in the Microsoft Research Design Expo. The impressive quality of the ten prototyped Fidas*, designed by our students from the Design for Interaction MasterClass (initial concept by John Helmes and Mehmet Yalvac), completely overwhelmed the jury, and it was considered a phenomenal entry.
* Fida is a sphere with which children can capture intimate and private emotions to trigger communication with their parents.

 
What do you think will be the relation between education and research in the Master's?
It is a close relationship, which is strengthened by the implementation of ‘themes’, which originate on the cross-section of innovative design opportunities for intelligent systems, products and related services, societal trends, research done within the department, and developments and opportunities within industry. All design and research projects in the Master's are incorporated in one of the themes.

Do you think the competency model (with its emphasis on ‘discover yourself’, freedom of choice and the integration of various disciplines) will continue in the same way or do you think more fixed courses need to be introduced?
Competency-based learning forms the basis of our education, which requires an emphasis on the individual development (knowledge, skills and attitude) in order to reach effective behavior in a specific context. So, you should be extremely careful when introducing fixed courses, and know if, why and how they can enhance competency-based learning.

What do you think will be the ‘added value’ of the ID master's graduate?
I hope they will be able to transform the world and not just solve problems. This means that they will be able to develop a vision and design systems, products, and related services that ‘breathe’ this vision, including building refined prototypes, and validating them. We have already noticed that the quality of the prototypes impresses industry.

Is there anything you would like to add in regard to your new role in the department? To quote Bill Buxton: “The work that their (our ID) students do is phenomenal” and “nothing speaks better about the quality of a program than the students that come out of it”. We have a unique department with a beautiful design-driven and competency-based educational model, and I will do my utmost to further develop our unique program in order to educate unique, phenomenal students.
   
     
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‘Prachtpaal’ wins ‘Patsertje’    
The ‘Prachtpaal’ – featured in IDzine November 2007 – drew the special attention of the jury because it really motivates the neighbors to interact with one another and get involved. The population gets ‘rooted’, literally. For these reasons, the designers received the prize, the ‘Patsertje’, which was presented to them by alderman Mary Fiers during a symposium on 21 February.

The ‘Prachtpaal’ was designed by first-year students Jeroen Blom, Rik Hermans, Rick Paffen, Bart van Oorschot, Maarten Woudstra and Ivo Wouters, who were supervised by Wei Chen. The ‘Prachtpaal’ will be placed in the Arcadelstreet, a problem area in the city of Eindhoven. Students were asked to design ‘green streets’ to improve the appearance of the neighborhood and the interaction between the inhabitants.


Other competitors in the contest
In total four schools and departments were nominated for the award. In addition to ‘Prachtpaal’, the ID design ‘Streetlife’ from the domain Home was in the running as well. ‘Streetlife’ consists of benches in public places that radiate light when people sit on them. Lines of light, running in the streets, light up when people sit on the benches. This design is aimed at stimulating people to interact with one another. The jury wondered, however, how the light would mirror the exact activity in the public place and if the light would be visible during the day. The students involved in street life are: Ard Jacobs, Roelof Tweehuijsen, Ruud Schatorjé, Marco van Beers, coached by dr. Jacques Terken.


The TU/e’s department of Architecture, Building and Planning was represented by a special design for the Bennekel district, another ‘krachtwijk’. The Design Academy Eindhoven also participated in this contest. They entered four designs based on the theme ‘Lust’. The jury found the ideas very appealing, but was not convinced by the execution of the ideas. Vocational school Zuyd presented an ambitious plan in which a specific ‘krachtwijk’ was completely rebuilt.

What’s next?
The presentation by all the nominated teams elicited some discussion among the participants and spectators. Will these designs really make a change in the ‘krachtwijken’? That is an issue that was also raised in the Eindhovens Dagblad. Further research will be necessary to turn the prototypes into real, functioning products, effecting change in the neighborhoods. Taking into account the very short periods the students could work on their designs, the results are very remarkable and inspiring.

The TU/e, ID, the department of Architecture, Building and Planning, and the Design Academy projects were sponsored by the city of Eindhoven by means of the ‘convenant Eindhoven’, a collaboration between the city and the Eindhoven educational institutes.
   
     
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ID Colloquium BPD    
Every month Industrial Design organizes a so-called colloquium to present and discuss different research topics. The latest edition featured the capacity group Business Process Design. The most important message: design and marketing should go together instead of follow after each other. Senior researcher Elke den Ouden, head of the Business Process Design group Aarnout Brombacher, and PhD candidate Christelle Harkema focused on issues within the capacity group. Some of the important conclusions, presented by prof.dr.ir. Brombacher, are represented here.

Product development has changed drastically over the last decade
Brombacher characterized the current situation by focusing on the continuously decreasing product lifecycles and the influx of new, complex technologies. Furthermore, he observed that there is a shift from a product/sales proposition (design, make and sell a product) to service-oriented product providers (design, implement and maintain customer contact), as well as a shift from local-for-local to global-for-global.


What happens when the product is ‘wrong’?
Brombacher illustrated one of the consequences of today’s global approach by describing what happens when a product fails. In most cases it is unlikely that it is a manufacturing problem, because the production has been standardized and standardized methods are followed by specialized suppliers. Most likely design-related issues have caused a mismatch between service/product performance and (global) customer requirements. Therefore, future designers need to anticipate failures in products, while making the design.

Research challenge
Brombacher observed that all trends happen simultaneously and companies cannot afford to neglect trends. He called for an iterative approach: the customer-in-the-loop. It can be concluded that the traditional business processes are unable to provide the required extremely short and rich learning cycles, Brombacher concluded.

Role of BPD in Industrial Design
ID focuses on Design of Ambient Intelligence. That implies services, provided by intelligent products and systems; the ability to perceive and fulfill customer requirements, without confronting the user with the technical infrastructure. This means that computers and electronics have to be moved to the background and the user and the service to the user into the foreground, as Emile Aarts & Stefano Marzano have suggested in their work ‘Everyday Life’. The focus on the Design of Ambient Intelligent Systems implies the creation of highly dynamic networked systems that are maintained by heterogeneous dynamic business networks for dynamic global markets. This is by far the most complex and interesting challenge from a business perspective, Brombacher concluded.
   
     
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Design caravans in Milano    
During the world-famous Salone de Mobile of Milan Eindhoven’s design will be featured represented by a set of caravans. The caravans – each of them with its own theme – can be visited in the centre of Milan. Industrial Design will – if all goes as planned – host one of them.
Rob van de Ploeg of ‘Smalle Haven’ is one of the initiators of this illustrious plan. The idea is: a convoy of at least ten caravans will drive to Zona Tortona in Milan, right in the city centre. Tortona is regarded as the ‘beating heart’ of the design week in Milano. Together the caravans represent Eindhoven as design city.



Furnishing of the caravans

Various designers and companies will take care of the furnishing of the caravans. One caravan will be transformed into a little cinema. Letters on the roofs of the caravans will compose the words Eindhoven Design; so the contribution of Eindhoven to the design fair in Milano will be visible even on Google Earth. One of the caravans will be fitted out by the city of Eindhoven. Rob van der Ploeg thinks that by presenting various types of design and organizing different activities the design caravans will be of great added value to the rather static Salone de Mobile.

Media exposure
According to Rob van der Ploeg there is a lot of interest from the media for his initiative. In the future, the design caravans could also be featured at festivals such as Lowlands and Oerol. The selected participants so far are: Lucie Jansen, 4 Apostelen, Little Mountain, La boleur, Plumbum, Rico Souren, Yoad David Luxembourg, Daniele Pais, Georges Beaujean and Smalle Haven.

The Salone di Mobili will take place from 16 to 21 April.
   
     
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ID supports Lego League team    

Dr. Jun Hu from the Designed Intelligence capacity group is involved in coaching this group of highly talented youngsters. Hu: ‘The help from prof. Loe Feijs and the cooperation between our faculty and the team icNRG during the open day turned out very successful – icNRG won the regional championship and also the Benelux national in the First Lego League. Now they have advanced to the international level and will be representing the Netherlands in the First Lego League Open Asia Championship in Tokyo.’ 

Jun adds: ‘We still need a lot of financial support. The mayor of Eindhoven ir. Braks supports the team and Industrial Design is planning to support the team as well.’ International successes like this underline the importance of good, stimulating, technology-oriented education, especially in the Eindhoven ‘leading in technology’ region.


First Lego League International introduces children around the world to the fun of solving real-world problems by applying math, science, and technology. The challenge the teams now face is called: ‘Power Puzzle’. The central question is: How do our personal energy choices to heat our homes, fuel our cars, charge our cell phones, power our computers, or even download music to our iPods impact the environment, economy, and life around the globe? Which resources should we use and why? The teams will explore how energy production and consumption choices affect the planet and our quality of life today, tomorrow, and for future generations. Will the First Lego League teams be able to find the ultimate solution to this global Power Puzzle?

   
     
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